Effective date: 1st June 2023

  • Introduction

Silque (“we”, “us” and “our”) respects your privacy and is committed to safeguarding your personal data. This Privacy Policy aims to inform you about how we collect, use, disclose, and protect your personal information. It also outlines your rights regarding your personal data and how to exercise them.

Our data handling practices are designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which mandate that we collect personal information for lawful purposes only, maintain high data quality, obtain consent for data collection and use, and ensure your right to access and correct your personal information​. As of October 2022, we are also in compliance with the new Privacy Bill, which includes increased penalties for data breaches, expanded coverage to foreign organizations, and more power to the Office of the Australian Information Commissioner (OAIC)​.

In addition to Australian regulations, we also abide by the US CCPA, COPPA, EU General Data Protection Regulation (GDPR), and other relevant privacy laws in jurisdictions where our users are located. We are the data controller within the meaning of Article 4 (7) of the EU General Data Protection Regulation (GDPR).

This Privacy Policy applies to the Silque website located at (collectively, the "Website"), as well as our phone, fax, and/or mail operations concerning the processing of orders and inquiries about products or services, and our marketing interactions with you.

We understand that privacy is a paramount concern for our users around the world, and we are dedicated to ensuring a high level of data protection and security. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us


  • Definitions

In this policy, the following terms shall have the respective meanings specified below, and such meanings shall be applicable to both the singular and plural forms of the terms:

    • "Personal Data" means any information relating to an identified or identifiable natural person.
    • "Processing" means any operation performed on personal data, whether or not by automated means, such as collection, use, storage, disclosure, erasure, etc.
    • "Consent" of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's agreement to the processing of personal data.
    • "We", "Our", and "Us" refer to Silque.
    • "You" and "Your" refer to users of our website,
  • What Information We Collect We may collect various types of personal data from you, including but not limited to:
    • Identifiers, such as your name, postal address, email address, and phone number.
    • Commercial information, such as your purchase history and preferences.
    • Internet or other electronic network activity information, such as your browsing history on our website, search history, and information regarding your interaction with our website or advertisements.
    • Geolocation data.
    • Any other personal information you voluntarily provide to us.
  • How We Collect Information We collect personal data in several ways, including but not limited to:
    • Directly from you: We collect personal data you provide to us when you use our website, purchase our products, sign up for our newsletter, or communicate with us.
    • Automatically: We automatically collect certain information when you visit, use or navigate our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information.
    • From third parties: We may receive personal data about you from various third parties and public sources, such as social media platforms (if you interact with us through those platforms), and third parties with whom you have shared your information and have given permission to pass it on to others.
  • Use of Personal Information We use your personal data for various purposes, including but not limited to:
    • To facilitate and process transactions: We use your personal data to process your purchases, send you information about your orders, respond to your requests, and provide customer service.
    • To communicate with you: We use your personal data to send you marketing communications, communicate with you about our products or services, and let you know about our policies and terms.
    • To provide, support, and maintain our website and services: We use your personal data to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our website and services.
    • To personalize your experience: We use your personal data to understand your preferences, enable your use of website features and services, provide you with personalized content and ads, and enhance your experience on our website.
  • Disclosure of Personal Information We may disclose your personal data in the following circumstances:
    • To our service providers: We may share your personal data with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
    • For business transfers: We may share or transfer your personal data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
    • Withyour consent: We may disclose your personal information for any other purpose with your consent.
    • For legal reasons: We may share personal data with law enforcement or other authorities if required by applicable law.
    • With third parties for marketing purposes: We may share your personal data with third parties for their marketing purposes with your consent. This is subject to your right to opt-out of these disclosures (see section 10, "Your Privacy Rights and Choices").

We do not sell your personal data to third parties, and we do not share your personal data with third parties for their direct marketing purposes without your consent.

  • Data Security We have implemented appropriate security measures to protect your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. This includes the use of firewalls, encryption technologies, and password access where appropriate. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
  • Data Retention We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
  • International Data Transfers As we operate globally, we may transfer your personal data to countries outside of your country of residence for business purposes, including to countries that may not provide the same level of data protection. In such cases, we ensure that adequate safeguards are in place to protect your personal data, in accordance with applicable legal requirements.
  • Your Privacy Rights and Choices Depending on your location and where applicable, you may have the following rights with respect to your personal data:
    • Access: You can request access to your personal data that we hold.
    • Correction: You can have your personal data corrected if it is inaccurate or incomplete.
    • Erasure: You can request the deletion of your personal data when it is no longer necessary for us to retain it.
    • Restriction: You can ask to temporarily restrict our processing of your personal data in certain circumstances.
    • Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
    • Objection: You can object to our processing of your personal data on grounds related to your particular situation.

Please contact us to exercise these rights. We will respond to your request within a reasonable timeframe.

  • Third-Party Links

Our website may contain links to other websites operated by third parties. This Privacy Policy does not apply to the privacy practices of those third-party websites. We recommend that you review the privacy policies of any third-party websites you visit.

  • Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal data about you, including to serve interest-based advertising. For further information about the types of cookies and tracking technologies we use, why, and how you can control these, please see our Cookie Policy.

  • Children's Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal data from children under the age of 13. If we become aware that we have collected personal data from a child under the age of 13, we will promptly delete the information from our records.

  • Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy regularly for any changes.

  • Australian Privacy Principles (APP) Compliance

Silque takes the privacy of its users seriously and complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988. We collect, hold, use, and disclose your personal data in a fair and lawful manner. We take reasonable steps to ensure that the personal data we collect is accurate, complete, and up-to-date. We also provide individuals with the option of not identifying themselves, or of using a pseudonym, when dealing with us in certain circumstances.

  • General Data Protection Regulation (GDPR) Compliance

As a global business, Silque respects the privacy rights granted to individuals in the European Union under the General Data Protection Regulation (GDPR). We adhere to the principles of data minimization, purpose limitation, and transparency. If you are a resident of the European Economic Area (EEA), you have the right to access your personal data, correct inaccuracies, object to or limit the processing of your data, and request data portability or deletion.

  • US Privacy Laws Compliance

Silque is committed to complying with US privacy laws, including the California Consumer Privacy Act (CCPA) and the Children's Online Privacy Protection Act (COPPA). We do not sell your personal data, and we provide California residents with the right to opt-out of the sale of their personal data. Furthermore, our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13.

  • UK Information Commissioner's Office (ICO) Compliance

Silque adheres to the guidelines and principles set out by the UK Information Commissioner's Office (ICO) under the UK Data Protection Act. If you are a resident of the United Kingdom, you have the right to access your personal data, correct inaccuracies, object to or limit the processing of your data, and request data portability or deletion.

  • Global Privacy Compliance

As a global company, Silque is committed to respecting and adhering to privacy laws and regulations worldwide. Regardless of where you are located, we aim to provide you with consistent privacy rights. We strive to ensure that your personal data is protected and handled responsibly and transparently, in accordance with the highest international standards.

  • Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise your privacy rights, please contact us at:

    • Email:
    • Postal Address: SILQUE APPAREL PTY LTD. (BC), PO BOX 2334, BURLEIGH HEADS QLD 4220